Client-Focused Field Operations Lead

Western Exterminator Company; California (MO); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Tuition Reimbursement

401(k) retirement plan

Health benefits including Medical, Dental, Vision

Job summary

Western Exterminator Company is looking for a dedicated Operations Manager in California, Missouri, to oversee daily operations and ensure excellent customer service. The ideal candidate will have strong management experience, particularly in customer service, and possess excellent communication skills.

This position involves managing financial performance, directing staff, and requires a flexible schedule, including possible early mornings and weekends. Benefits include health plans, retirement savings, and opportunities for professional growth.

Qualifications

• 3-5 years in a management role focused on customer service.
• Ability to work a flexible schedule including early mornings and weekends.
• Must possess a valid driver’s license.

Responsibilities

• Manage daily operations to provide superior customer service.
• Offer direction to staff in operations and client care.
• Responsible for managing financial performance, including revenue growth.

Skills

Customer service management

Training and mentoring

Communication skills

Route-oriented service experience

Education

Bachelor’s degree

Job description

Western Exterminator Company is looking for a dedicated Operations Manager in California, Missouri, to oversee daily operations and ensure excellent customer service. The ideal candidate will have strong management experience, particularly in customer service, and possess excellent communication skills.

This position involves managing financial performance, directing staff, and requires a flexible schedule, including possible early mornings and weekends. Benefits include health plans, retirement savings, and opportunities for professional growth.