Territory Operations Manager — Growth & Service

Jobfu; Carson (CA); On-site; USD 62,000 - 100,000; Full time

Job summary

Western Exterminator Company in Carson, CA is seeking an Operations Manager to lead a team of specialists, drive sales and revenue growth, and ensure exceptional service for clients. The role includes coordinating field routing, client QC audits, and account management while maintaining compliance and safety standards.

A bachelor’s degree is preferred; 3–5 years in a management role focusing on customer service; strong communication skills; ability to travel within the territory; valid driver’s

Qualifications

• Bachelor’s degree preferred but not required.
• 3-5 years in a management role with emphasis in customer service
• Success in training, mentoring, and coaching service professionals
• Must have excellent verbal and written communication skills
• Previous experience in a route-oriented, service environment a plus
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must possess a valid driver’s license from state of residence

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients
• Offer direction to staff in all aspects of operations, service, and client care
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
• Able to work a flexible schedule, including early mornings and weekend work when needed
• Submit weekly, monthly, and yearly reports, as required

Skills

Operations

Pest Control

Sales

Management

Account Management

Customer Service

Revenue Growth

Business Development

Coaching

Training And Development

Education

Bachelor’s degree (preferred but not required)

Job description

Western Exterminator Company in Carson, CA is seeking an Operations Manager to lead a team of specialists, drive sales and revenue growth, and ensure exceptional service for clients. The role includes coordinating field routing, client QC audits, and account management while maintaining compliance and safety standards.

A bachelor’s degree is preferred; 3–5 years in a management role focusing on customer service; strong communication skills; ability to travel within the territory; valid driver’s