Client-Focused Commercial Services Specialist II

Cox Automotive Inc.; College Park (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Bereavement leave

Jury duty leave

Military leave

Parental leave

Job summary

Cox Automotive Inc. in College Park, GA is seeking a Commercial Services Specialist to be the primary liaison for resolving client issues across national accounts, coordinating with the sales team, site representatives, and post-sale operations to ensure smooth vehicle preparation and sales processes.

You will audit run orders, manage invoicing, monitor auctions, and liaise with auctioneers and mechanics while delivering exceptional customer service and maintaining strong client relationships.

Qualifications

• High School Diploma or GED with 3 years in a related field, or 5 years in a related field.
• Bachelor's degree in a related discipline preferred.

Responsibilities

• Resolve client issues across accounts with coordination from sales, site reps, and post-sale teams.
• Assist with customer inquiries and escalate as needed, building strong client relationships.

Skills

Verbal communication

Written communication

Relationship building

Problem solving

Organizational skills

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Salesforce

AS/400

Workbench

Excel

Job description

Cox Automotive Inc. in College Park, GA is seeking a Commercial Services Specialist to be the primary liaison for resolving client issues across national accounts, coordinating with the sales team, site representatives, and post-sale operations to ensure smooth vehicle preparation and sales processes.

You will audit run orders, manage invoicing, monitor auctions, and liaise with auctioneers and mechanics while delivering exceptional customer service and maintaining strong client relationships.