Client & Commercial Services Specialist II

Cox Automotive; College Park (GA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Voting leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is seeking a Commercial Services Specialist to resolve client issues across accounts, coordinating with national sales teams and site representatives. You will manage run orders, invoicing, and vehicle preparation for sale, ensuring accurate postings and timely deliveries.

The role emphasizes client relationships, problem solving, and effective communication with various stakeholders in a fast-paced environment.

Qualifications

• Requires a HS diploma/GED with 3+ years in related field.
• Bachelor's degree preferred for some candidates.

Responsibilities

• Point of contact for resolving client issues across accounts, collaborating with sales teams and stakeholders.
• Assist with customer care inquiries and escalate as needed to maintain client relationships.
• Prepare and audit sale vehicle run processes, manage run orders, scheduling, and invoicing.

Skills

Verbal & written communication

Relationship building

Problem solving

Organizational skills

Salesforce

AS400

Workbench

Excel

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Salesforce

AS400

Workbench

Excel

Job description

Cox Automotive is seeking a Commercial Services Specialist to resolve client issues across accounts, coordinating with national sales teams and site representatives. You will manage run orders, invoicing, and vehicle preparation for sale, ensuring accurate postings and timely deliveries.

The role emphasizes client relationships, problem solving, and effective communication with various stakeholders in a fast-paced environment.