Auction Operations & Client Support Specialist II

cox; Tolleson (AZ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Holidays

Job summary

Cox Automotive - USA is seeking a Commercial Services Specialist II to provide comprehensive support to account holders and analyze reports for trends. This on-site role emphasizes accuracy in vehicle-related processes and collaboration with account representatives and auction departments.

Day shift, no remote option, with hourly pay in a competitive range and potential incentives. Strong Excel skills and prior clerical experience are required to succeed.

Qualifications

• High School Diploma/GED and 3 years’ experience in a related field or 5 years’ experience in a related field required.
• Proficiency in Microsoft Excel required.

Responsibilities

• Provide comprehensive support to numerous account holders.
• Proactively identifying enhancement opportunities.
• Running and analyzing reports for trends and compliance.
• Coordinate vehicle transportation, ensuring timely delivery and resolution of emerging issues.
• Serve as a liaison between clients and all auction departments.
• Collaborates with Accounts Receivable to post accurate charges and pursue collections.

Skills

Excel

Customer service

Education

High School Diploma/GED

Tools

Excel

Job description

Cox Automotive - USA is seeking a Commercial Services Specialist II to provide comprehensive support to account holders and analyze reports for trends. This on-site role emphasizes accuracy in vehicle-related processes and collaboration with account representatives and auction departments.

Day shift, no remote option, with hourly pay in a competitive range and potential incentives. Strong Excel skills and prior clerical experience are required to succeed.