Client-Focused Benefits & Claims Manager

Aon plc; North Bethesda (MD); Presencial; USD 73.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO & holidays

401(k) match

Discount programs

Health & wellness

Descripción de la vacante

NFP, an Aon company, seeks an Account Manager to manage claims resolution, HR assistance, benefits administration support, implementation, and contract review. You will handle communications, ensure compliance, and liaise with clients, carriers, and vendors in a fast-paced team environment.

Primary duties include maintaining Salesforce cases, updating checklists, and regular client communication. 2 years in Employee Benefits Administration is preferred; a Bachelor’s degree is desirable.

Formación

• 2 years of experience in Employee Benefits Administration or related field.
• Bachelor’s Degree preferred.
• Proficiency in PC and Microsoft Office Suite; ability to learn software quickly.

Responsabilidades

• Act as a resource for clients to resolve day-to-day plan administration/benefits issues.
• Coordinate with insurance carrier representatives on product and system updates.
• Assist Account Executive with annual renewal process, including marketing and proposals.
• Prepare enrollment materials and update benefits administration system.
• Post documents to online portals and manage enrollment.
• Document client data in Salesforce and maintain client files.
• Support scheduling and meeting preparation for Advisors and Account Executives.

Conocimientos

Attention to detail

Time management

Organizational skills

Fast-paced environment

Communication

Team & independent work

MS Office proficiency

Educación

Bachelor's degree

Descripción del empleo

NFP, an Aon company, seeks an Account Manager to manage claims resolution, HR assistance, benefits administration support, implementation, and contract review. You will handle communications, ensure compliance, and liaise with clients, carriers, and vendors in a fast-paced team environment.

Primary duties include maintaining Salesforce cases, updating checklists, and regular client communication. 2 years in Employee Benefits Administration is preferred; a Bachelor’s degree is desirable.