Strategic Benefits Account Manager

AON PLC; Norwell (MA); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Discount programs

Health & wellness programs

Job summary

NFP, an Aon company, seeks an Account Manager to champion client relationships across compliance, finance, and marketing, handling a portfolio with high complexity and serving as the primary contact for service excellence.

You will collaborate with senior teammates, prepare proposals, review contracts and benefit plans, generate regular client reports, and support enrollment activities to drive client loyalty.

Qualifications

• Associates degree required, BA/BS preferred.
• 3+ years of client service and/or industry experience.
• Ability to obtain licensing if required.

Responsibilities

• Prepare and send RFPs to insurance carriers and summarize results.
• Review contracts and plan summaries for accuracy under supervision.
• Create and maintain client files following office procedures.
• Answer client and carrier questions on ID cards, claims, and billing.
• Develop ongoing client relationships with senior team guidance.
• Draft renewal presentations with senior staff.
• Produce client reports and assist with enrollment activities.

Skills

Benefits administration

Client relationship management

Attention to detail

Education

Associates degree (or equivalent)

BA/BS preferred

Tools

Microsoft Excel

PowerPoint

Job description

NFP, an Aon company, seeks an Account Manager to champion client relationships across compliance, finance, and marketing, handling a portfolio with high complexity and serving as the primary contact for service excellence.

You will collaborate with senior teammates, prepare proposals, review contracts and benefit plans, generate regular client reports, and support enrollment activities to drive client loyalty.