Client-Focused Banking Associate | Tech-Savvy Relationship Builder

Next Frontier Capital; Dedham (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care benefits

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality, build relationships, and provide banking solutions to clients. You will greet clients, open accounts, escort them through digital tools, and collaborate with branch team to meet goals while ensuring compliance with policies.

This role emphasizes client-first service, accurate handling of transactions, and the ability to learn products quickly in a dynamic retail banking environment.

Qualifications

• Prioritizes client needs and delivers attentive, welcoming service.
• Builds trusted relationships through genuine care and proactive help.
• Communicates clearly to understand and resolve client issues.
• Learns products and procedures quickly to assist clients effectively.
• Works with team to deliver seamless, caring service.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby and queue.
• Provide account servicing, maintenance, and new account openings while adhering to policies.
• Educate clients on day-to-day banking and digital self-service options.
• Develop relationships with clients and collaborate with branch team to meet financial goals.
• Perform branch operations including cash devices while following bank procedures.

Skills

Client service

Communication

Problem solving

Team collaboration

Product knowledge

Learning on the fly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality, build relationships, and provide banking solutions to clients. You will greet clients, open accounts, escort them through digital tools, and collaborate with branch team to meet goals while ensuring compliance with policies.

This role emphasizes client-first service, accurate handling of transactions, and the ability to learn products quickly in a dynamic retail banking environment.