Client-Focused Banking Associate

JPMorganChase; Deptford Township (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorganChase, a leading financial services firm, seeks an Associate Banker in New Jersey to deliver exceptional client experiences and build trusted relationships. You will greet clients, offer banking solutions, and use Chase Mobile App and ATMs to support daily transactions.

You will also assist with account maintenance, open new accounts, and collaborate with branch colleagues to meet client goals, while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day‑to‑day banking transactions including the usage of technology self‑service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Excellent communication

Client service mindset

Teamwork

Education

High school diploma or GED

Job description

JPMorganChase, a leading financial services firm, seeks an Associate Banker in New Jersey to deliver exceptional client experiences and build trusted relationships. You will greet clients, offer banking solutions, and use Chase Mobile App and ATMs to support daily transactions.

You will also assist with account maintenance, open new accounts, and collaborate with branch colleagues to meet client goals, while adhering to policies and regulatory requirements.