Client-Focused Banker: Relationship Builder & Tech Savvy

JPMorgan Chase & Co.

Clayton (NC)

On-site

USD 40,000 - 60,000

Full time

8 days ago

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Job summary

JPMorgan Chase & Co. in Clayton, NC is seeking an Associate Banker to welcome clients, deliver attentive service, and introduce banking solutions. You will help clients open accounts, use Chase Mobile App, Chase.com, and ATMs, and collaborate with teammates to meet financial goals. This branch role emphasizes hospitality, accuracy, and a positive client experience.

Strong communication, cash handling, and a high school diploma or GED are preferred, with ongoing training to grow within Chase.

Qualifications

Customer service experience or comparable experience.
High school diploma or GED.
Ability to quickly and effectively learn products, services, and procedures.

Responsibilities

Create a welcoming environment by greeting clients, manage lobby traffic, check-in, schedule meetings.
Open new accounts and provide account servicing while following policies, procedures, and regulatory requirements.
Educate clients on day-to-day banking transactions and using Chase Mobile App, Chase.com, and ATMs.
Build relationships by listening, asking questions, and sharing product knowledge while collaborating with branch team.
Perform branch operations, including cash devices such as the cash vault and ATMs, in line with bank policies.