Client-Focused Banker: Relationships & Tech Solutions

JPMorganChase; Wilmington (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase in Wilmington, NC seeks an Associate Banker to deliver exceptional client experiences and build trusted relationships. You will use the latest banking solutions and technology, help clients achieve financial goals, and support branch operations to ensure smooth service delivery.

The role emphasizes hospitality, product knowledge, and teamwork to drive client satisfaction and branch success in a dynamic banking environment.

Qualifications

• High school diploma or GED.
• Client service experience or comparable experience.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using tablets.
• Provide account servicing and maintenance and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options via Chase Mobile App, Chase.com, and ATMs.
• Build relationships through active listening and collaboration with the branch team to meet financial goals.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product & service knowledge

Learning agility

Education

High school diploma or GED

Job description

JPMorgan Chase in Wilmington, NC seeks an Associate Banker to deliver exceptional client experiences and build trusted relationships. You will use the latest banking solutions and technology, help clients achieve financial goals, and support branch operations to ensure smooth service delivery.

The role emphasizes hospitality, product knowledge, and teamwork to drive client satisfaction and branch success in a dynamic banking environment.