Client-Focused Banking Associate

NBT; Town of Vestal (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

Flexible Spending Accounts

Employer-Paid Disability Coverage

Life Insurance

401(k) Plan with Employer Match

Tuition Reimbursement

Job summary

NBT Bank is seeking a Relationship Banking Associate in Vestal to deliver high quality customer service and handle routine transactions with accuracy.

You will identify customer needs, refer opportunities to partners, and support basic deposit account openings while contributing to a responsive, community-focused banking team.

Join a growth-oriented environment that values teamwork, compliance, and customer satisfaction, offering competitive benefits and a strong community presence.

Qualifications

• High School Diploma or equivalent required.
• Minimum one year experience in related banking or sales/customer service.
• Strong listening and communication skills.

Responsibilities

• Process routine transactions accurately and efficiently per policy.
• Identify customer needs and refer opportunities to appropriate partners.
• Support basic consumer deposit account opening and assist customer inquiries.

Skills

Active listening

Communication skills

Customer needs identification

Teamwork

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank is seeking a Relationship Banking Associate in Vestal to deliver high quality customer service and handle routine transactions with accuracy.

You will identify customer needs, refer opportunities to partners, and support basic deposit account openings while contributing to a responsive, community-focused banking team.

Join a growth-oriented environment that values teamwork, compliance, and customer satisfaction, offering competitive benefits and a strong community presence.