Relationship Banking Associate: Customer Growth & Referrals

NBT; Town of Oneonta (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Medical Coverage

401(k) Plan with employer matching

Job summary

NBT is seeking a Relationship Banking Associate in Oneonta, NY to deliver high quality customer service and handle routine banking transactions with precision. You will identify customer needs, refer opportunities to partners, and support new deposit account openings as required.

The role emphasizes proactive relationship management, teamwork, and responsiveness in a fast-paced banking environment, with opportunities to participate in community events under CRA guidelines.

Qualifications

• High School Diploma or Equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.
• Excellent listening and communication skills and ability to identify customer needs.

Responsibilities

• Process routine transactions and account servicing with high accuracy.
• Identify customer opportunities and refer to the appropriate business partners.
• Assist with basic consumer deposit account opening as required.
• Engage in community events and adhere to security measures to minimize losses.

Skills

Customer service

Communication

Problem solving

Teamwork

Attention to detail

Sales opportunities

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

NBT is seeking a Relationship Banking Associate in Oneonta, NY to deliver high quality customer service and handle routine banking transactions with precision. You will identify customer needs, refer opportunities to partners, and support new deposit account openings as required.

The role emphasizes proactive relationship management, teamwork, and responsiveness in a fast-paced banking environment, with opportunities to participate in community events under CRA guidelines.