Client-Focused Banking Associate I

TD Bank, N.A.; Burlington (VT); On-site; USD 61,551,000 - 76,650,000; Full time

Job summary

TD Bank, N.A. in Burlington, Vermont, seeks a Customer Service Representative to deliver friendly, accurate everyday banking and guide clients toward suitable solutions while upholding risk and regulatory standards.

You will be the hospitality ambassador at the financial center, handling client transactions, identifying needs, educating on products and digital channels, and referring to specialists to help clients reach their financial goals with care.

Qualifications

• High school diploma or GED.
• 1 year experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work evenings/weekends/holidays as scheduled.
• Strong organization & communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Orchestrates client flow as the hospitality ambassador.
• Delivers accurate everyday banking transactions.
• Educates clients on products and digital self-serve options.
• Identifies opportunities and refers clients to partners.
• Ensures compliance with policies and regulatory requirements.

Skills

Customer service

Communication skills

Attention to detail

Microsoft Office

Education

High school diploma or GED

1 year demonstrable client experience

Teller or cash-handling experience

Evenings/weekends availability

Tools

Microsoft Office

Job description

TD Bank, N.A. in Burlington, Vermont, seeks a Customer Service Representative to deliver friendly, accurate everyday banking and guide clients toward suitable solutions while upholding risk and regulatory standards.

You will be the hospitality ambassador at the financial center, handling client transactions, identifying needs, educating on products and digital channels, and referring to specialists to help clients reach their financial goals with care.