Client-Focused Banking Associate

JP Morgan Chase; East Brunswick Township (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high‑touch service and practical financial guidance in our branch, greeting clients, opening accounts, and using Chase Mobile App and digital tools to support everyday banking.

You will build trusted relationships, explain products, and collaborate with teammates to ensure compliant, accurate service and a memorable experience that helps clients reach their financial goals.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Ability to learn products, services, and procedures quickly.
• Strong communication and interpersonal skills.

Responsibilities

• Greet clients, manage lobby flow, and schedule meetings to create a welcoming environment.
• Provide account servicing and new account openings while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening and advising on financial solutions.
• Support branch operations and cash handling in line with procedures.

Skills

Client service

Relationship building

Communication

Attention to detail

Product knowledge

Technology proficiency

Compliance

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, high‑touch service and practical financial guidance in our branch, greeting clients, opening accounts, and using Chase Mobile App and digital tools to support everyday banking.

You will build trusted relationships, explain products, and collaborate with teammates to ensure compliant, accurate service and a memorable experience that helps clients reach their financial goals.