Client-Focused Banker: Build Relationships & Tech-Savvy Service

JPMorgan Chase; Ventura (CA); Presencial; USD 52 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Resumo da oferta

Chase is seeking an Associate Banker to deliver welcoming, high-quality service while helping clients meet their financial goals. You will use Chase Mobile App and Chase.com to guide customers through everyday banking and self-service options, building trusted relationships in a team-driven environment.

The role emphasizes attentiveness, accurate product knowledge, and adherence to policies to ensure a smooth client experience and branch success.

Qualificações

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and show genuine care during interactions.
• Ability to engage clients and understand needs with clear, polite communication.

Responsabilidades

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by providing account servicing and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App, Chase.com and ATMs.
• Build relationships through active listening and collaboration with branch team members to help clients reach goals.
• Handle branch operations and cash devices in line with bank policies.

Conhecimentos

Customer service

Relationship building

Sales skills

Communication

Attention to detail

Team collaboration

Financial product knowledge

Formação académica

High school diploma or GED

Ferramentas

Chase Mobile App

Chase.com

ATMs

Descrição da oferta de emprego

Chase is seeking an Associate Banker to deliver welcoming, high-quality service while helping clients meet their financial goals. You will use Chase Mobile App and Chase.com to guide customers through everyday banking and self-service options, building trusted relationships in a team-driven environment.

The role emphasizes attentiveness, accurate product knowledge, and adherence to policies to ensure a smooth client experience and branch success.