Client-Centric Banker Associate

Next Frontier Capital; Vernon Township (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker who will welcome clients, open accounts, and provide attentive service. You will guide customers through mobile app and online banking, building trusted relationships with a solutions-focused approach.

You will collaborate with branch teammates to meet clients' financial goals while handling routine branch operations in a compliant environment. The role emphasizes hospitality and service excellence.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly and accurately.
• Ability to elevate the client experience through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, and help open new accounts.
• Educate clients on day-to-day banking and digital tools like mobile app and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing solutions with the team.
• Perform branch operations and assist with cash devices while following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Learn products quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker who will welcome clients, open accounts, and provide attentive service. You will guide customers through mobile app and online banking, building trusted relationships with a solutions-focused approach.

You will collaborate with branch teammates to meet clients' financial goals while handling routine branch operations in a compliant environment. The role emphasizes hospitality and service excellence.