Client‑Focused Banking Associate

JP Morgan Chase; Longview (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

Chase is hiring to deliver welcoming, client-focused service in a branch setting. You will greet clients, open and service accounts, and educate customers on digital banking options such as the Chase Mobile App and online platforms.

Strong emphasis on building relationships and teamwork to meet client financial goals. You will engage with customers, handle daily transactions, and assist with branch operations while adhering to regulatory requirements and bank policies.

Qualifications

• Put clients first and exceed expectations with attentive, friendly service.
• Build trusted relationships through genuine care during client interactions.
• Engage clients by communicating clearly, understanding needs, and anticipating requests.
• Elevate client experience by collaborating with the branch team for seamless service.
• Learn products, services, and procedures quickly and accurately.

Responsibilities

• Create a welcoming lobby environment by greeting clients and managing waiting queue with a tablet.
• Provide account servicing, maintenance, and assist with opening new accounts while complying with policies and banking regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Handle branch operations and cash devices, following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem resolution

Education

High school diploma or GED

Job description

Chase is hiring to deliver welcoming, client-focused service in a branch setting. You will greet clients, open and service accounts, and educate customers on digital banking options such as the Chase Mobile App and online platforms.

Strong emphasis on building relationships and teamwork to meet client financial goals. You will engage with customers, handle daily transactions, and assist with branch operations while adhering to regulatory requirements and bank policies.