Client-Centric Banking Associate

JP Morgan Chase

City of Poughkeepsie (NY)

On-site

USD 42,000 - 65,000

Full time

5 days ago

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Job summary

Chase, a leader in financial services, seeks an Associate Banker to deliver welcoming, attentive service, and expert guidance on accounts and digital tools. You will help clients meet financial goals, open new accounts, and leverage Chase’s technology to enhance everyday banking experiences.

You will work within a team to ensure consistent, high-quality service, building trust and lasting client relationships across the branch network.

Qualifications

Client service experience or comparable experience.
Ability to build trusted relationships with clients.
Ability to engage clients and understand needs.
Ability to resolve client issues with attention to detail.
Ability to collaborate with team to deliver seamless service.

Responsibilities

Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
Provide account servicing and maintenance including opening new accounts while following policies and regulations.
Educate clients on day-to-day transactions and technology options like Chase Mobile App and Chase.com.
Build relationships with clients by listening, asking questions, and sharing product knowledge.
Assist with branch operations, including cash handling and ATM responsibilities, adhering to bank procedures.