Client-Focused Banking Advisor | Grow Relationships

PNC Financial Services Group, Inc.; Jeffersontown (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/prescription coverage, dental,

Retirement plans including 401(k) with

Paid holidays and vacation days

Parental leave and family benefits

Wellness program with incentives

Job summary

PNC Financial Services Group, Inc. is hiring a Personal Banker in Louisville, KY. Base location is the Stony Brook Branch with in-office work expected. You will drive customer growth, deliver full PNC conversations, and leverage partnerships to expand customer relationships.

The role requires 3+ years of banking experience and an Associates or equivalent degree, focusing on customer service, sales, and risk-aware banking.

Qualifications

• Associates or equivalent degree required with related experience or product knowledge.
• Typically requires 3+ years of relevant experience.
• Experience in retail banking and customer-first service approach.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience by improving financial wellbeing.
• Collaborate with ecosystem partners to grow wallet share.
• Position PNC solutions to drive new revenue and loyalty.
• Lead proactive sales conversations via outbound calls and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. is hiring a Personal Banker in Louisville, KY. Base location is the Stony Brook Branch with in-office work expected. You will drive customer growth, deliver full PNC conversations, and leverage partnerships to expand customer relationships.

The role requires 3+ years of banking experience and an Associates or equivalent degree, focusing on customer service, sales, and risk-aware banking.