In-Office Personal Banker – Grow Client Relationships

PNC Financial Services Group, Inc.; Fort Mitchell (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision

401(k) with match

Pension and stock purchase plans

Educational assistance

Paid time off

Job summary

PNC Financial Services Group, Inc. in Fort Mitchell, KY, seeks a Personal Banker for its Retail Branch to acquire and deepen the customer base through proactive sales and service. You will guide customers to PNC solutions, helping improve their financial wellbeing.

The role emphasizes delivering a differentiated customer experience, leveraging technology and partners, while maintaining risk controls. 3+ years in banking preferred; background checks required.

Qualifications

• Associates or equivalent degree required; related experience may be considered in lieu of degree.
• Typically 3+ years experience in banking or related customer-facing roles.
• Background checks required under consumer financial regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.

Skills

Accountability

Banking

Customer Service

Sales

Proactive Selling

Digital Awareness

Effective Communications

Managing Multiple Priorities

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Fort Mitchell, KY, seeks a Personal Banker for its Retail Branch to acquire and deepen the customer base through proactive sales and service. You will guide customers to PNC solutions, helping improve their financial wellbeing.

The role emphasizes delivering a differentiated customer experience, leveraging technology and partners, while maintaining risk controls. 3+ years in banking preferred; background checks required.