Personal Banker: Elevate Customer Financial Wellbeing

PNC; Louisville (KY); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with company match

Paid time off and holidays

Employee assistance program

Wellness program

Job summary

PNC is seeking a Personal Banker based in Louisville, KY at the Tymberwood Branch to deliver exceptional service and financial solutions. You will engage customers, identify needs, and promote PNC products to grow share of wallet while partnering with ecosystem partners.

The role emphasizes a proactive sales approach, customer experience excellence, and adherence to risk and regulatory requirements in an in-office environment.

Qualifications

• Associates or equivalent degree; related experience or product knowledge may be considered in lieu of degree.
• Experience in retail banking, customer service excellence, and sales are desirable.
• Ability to identify opportunities and provide financial solutions to customers.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Drive sales conversations via internal and outbound channels; manage customer interactions per sales process.
• Educate customers on PNC products and digital tools to enhance financial wellbeing.
• Mitigate customer issues with knowledge of products and policies to drive loyalty.
• Participate in daily branch operations ensuring accuracy and efficiency.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Personal Banker based in Louisville, KY at the Tymberwood Branch to deliver exceptional service and financial solutions. You will engage customers, identify needs, and promote PNC products to grow share of wallet while partnering with ecosystem partners.

The role emphasizes a proactive sales approach, customer experience excellence, and adherence to risk and regulatory requirements in an in-office environment.