Personal Banker: Growth & Customer Loyalty

PNC Financial Services Group, Inc.; Okolona (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in Louisville, KY, at the Tymberwood Branch.

The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities, driving customer loyalty and financial wellbeing. Responsibilities include delivering PNC solutions, leveraging ecosystem partners, and educating customers on digital tools and transactions.

Qualifications

• Typically requires 3+ years experience in a branch banking or related role.
• Associates degree or equivalent; no degree required as stated in the posting.
• Candidates may have related product knowledge or certification preferred but not required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet and loyalty.
• Position PNC solutions to drive new revenue and client satisfaction.
• Deliver PNC conversations to identify appropriate solutions and educate customers on digital tools.

Skills

Banking

Customer Service

Sales

Prospecting

Retail Lending

Understanding Customer Needs

Identifying Opportunities

Effective Communications

Digital Awareness

Managing Multiple Priorities

Problem Solving

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in Louisville, KY, at the Tymberwood Branch.

The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities, driving customer loyalty and financial wellbeing. Responsibilities include delivering PNC solutions, leveraging ecosystem partners, and educating customers on digital tools and transactions.