Client-Focused Banker: Build Relationships & Tech Solutions

JP Morgan Chase; Mount Pleasant (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to provide welcoming, attentive service and build trusted relationships with clients at our branch. You will guide customers through everyday banking, educate on digital tools, and work with the team to meet financial goals.

The role emphasizes customer-first engagement, regulatory compliance, and collaboration with colleagues to deliver seamless service in a fast-paced banking environment.

Qualifications

• Client-first mindset with a welcoming, attentive service.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Detail-oriented problem resolution.
• Team collaboration to deliver seamless service.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby traffic using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies, procedures, and regulatory requirements.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team to help clients achieve their financial goals.
• Perform branch operations including cash devices while adhering to policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning agility

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to provide welcoming, attentive service and build trusted relationships with clients at our branch. You will guide customers through everyday banking, educate on digital tools, and work with the team to meet financial goals.

The role emphasizes customer-first engagement, regulatory compliance, and collaboration with colleagues to deliver seamless service in a fast-paced banking environment.