Client-Focused Banker: Relationship & Tech Solutions

JPMorgan Chase; Westwood (MA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Competitive total rewards package

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase in Westwood, MA is seeking an Associate Banker who will welcome clients, provide attentive service, and guide them through everyday banking with Chase mobile, Chase.com, and ATM self-service. You will open new accounts, maintain existing ones, resolve questions, and ensure compliance with bank policies while delivering a seamless customer experience.

Join a diverse, inclusive team dedicated to helping clients achieve their financial goals and contributing to branch success through

Qualifications

• Client-first mindset with attentive service delivery.
• Ability to quickly learn products, services, and procedures.
• Experience in client services or comparable roles.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and maintain servicing while ensuring compliance with policies.
• Educate clients on day-to-day banking and self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with the branch team.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Empathy

Attention to detail

Team collaboration

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

JPMorgan Chase in Westwood, MA is seeking an Associate Banker who will welcome clients, provide attentive service, and guide them through everyday banking with Chase mobile, Chase.com, and ATM self-service. You will open new accounts, maintain existing ones, resolve questions, and ensure compliance with bank policies while delivering a seamless customer experience.

Join a diverse, inclusive team dedicated to helping clients achieve their financial goals and contributing to branch success through