Client-Centric Banking Associate

JPMorganChase; Westwood (MA); On-site; USD 42,000 - 68,000; Full time

Job summary

JPMorgan Chase in Westwood, MA seek an Associate Banker to deliver exceptional client experiences and represent our brand with hospitality. You will help clients achieve financial goals by sharing product knowledge and using the latest banking solutions.

The role emphasizes relationship-building, service excellence, and teamwork within a branch setting. You will greet clients, open and service accounts, educate on digital channels, and collaborate with teammates to ensure a seamless customer

Qualifications

• Client-first service mindset with welcoming environment.
• Experience or comparable background in client service.
• Ability to learn products, services, and procedures quickly.
• Excellent communication and empathetic client interactions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and ATMs.
• Build relationships by listening, asking questions, and offering suitable solutions.
• Perform branch operations and cash handling per bank policies.

Skills

Client-first service

Relationship building

Clear communication

Team collaboration

Product knowledge

Cash handling

Education

High School Diploma or GED

Job description

JPMorgan Chase in Westwood, MA seek an Associate Banker to deliver exceptional client experiences and represent our brand with hospitality. You will help clients achieve financial goals by sharing product knowledge and using the latest banking solutions.

The role emphasizes relationship-building, service excellence, and teamwork within a branch setting. You will greet clients, open and service accounts, educate on digital channels, and collaborate with teammates to ensure a seamless customer