Client-Focused Banker: Build Relationships with Tech Banking

JPMorganChase; Medfield (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Medfield, MA, to welcome clients, build trusted relationships, and deliver personalized banking solutions. You will guide customers through everyday transactions, opening accounts, and utilizing Chase Mobile App and online banking to meet financial goals.

The role emphasizes attentive service, teamwork, and adherence to regulatory requirements, with opportunities to grow within a leading financial services firm.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients and communicate clearly to understand needs.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED required.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients as they enter the branch.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts.
• Educate clients on day‑to‑day banking transactions and using digital self‑service options.
• Build relationships by listening, asking questions, and collaborating with team members to meet financial goals.
• Perform branch operations including cash handling and adherence to bank policies.

Skills

Client focus

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Client service experience

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in Medfield, MA, to welcome clients, build trusted relationships, and deliver personalized banking solutions. You will guide customers through everyday transactions, opening accounts, and utilizing Chase Mobile App and online banking to meet financial goals.

The role emphasizes attentive service, teamwork, and adherence to regulatory requirements, with opportunities to grow within a leading financial services firm.