Client-Focused Banker: Relationships & Tech Solutions

JPMorgan Chase & Co.; Plantation (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Plantation, FL is seeking an Associate Banker to welcome clients, provide attentive service, and promote our banking solutions using the latest technology.

You will represent the Chase brand in the branch and help clients meet their financial goals through friendly, knowledgeable support. You will open new accounts, service existing ones, and educate customers on digital tools like Chase Mobile App and Chase.com while complying with bank policies.

Qualifications

• Ability to put clients first and exceed their expectations by delivering attentive service.
• Ability to build trusted relationships with clients through genuine care.
• Ability to engage clients and understand their needs with clear communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to work collaboratively as a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby using a tablet and queue system.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulations.
• Educate clients on day-to-day banking and digital tools including Chase Mobile App and online banking.
• Build meaningful relationships by listening, asking questions, and coordinating with team members to meet goals.
• Perform branch operations including cash handling while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Plantation, FL is seeking an Associate Banker to welcome clients, provide attentive service, and promote our banking solutions using the latest technology.

You will represent the Chase brand in the branch and help clients meet their financial goals through friendly, knowledgeable support. You will open new accounts, service existing ones, and educate customers on digital tools like Chase Mobile App and Chase.com while complying with bank policies.