Client-Focused Banker II: Build Relationships & Solutions

TD; Wilmington (DE); On-site; USD 30,000 - 38,000; Part time

Job summary

TD Bank in Wilmington, Delaware, seeks a part-time Customer Service Associate to support everyday banking and client needs. The role focuses on greeting clients, opening accounts, processing transactions, and linking customers to appropriate TD partners while upholding risk and regulatory standards.

The ideal candidate has a high school diploma, 1+ years of client-facing experience, strong communication skills, and the ability to work evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or GED required.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work during evenings, weekends and holidays as scheduled.
• Strong organization and communication skills.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Delivers hospitality-focused, relationship-driven client service.
• Educates clients on banking products and digital capabilities.
• Schedules appointments for consumer account needs and referrals to specialists.
• Ensures risk and regulatory standards are followed in all interactions.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Wilmington, Delaware, seeks a part-time Customer Service Associate to support everyday banking and client needs. The role focuses on greeting clients, opening accounts, processing transactions, and linking customers to appropriate TD partners while upholding risk and regulatory standards.

The ideal candidate has a high school diploma, 1+ years of client-facing experience, strong communication skills, and the ability to work evenings, weekends, and holidays as needed.