Client-Focused Banking Associate II

TD Bank, N.A.; Deerfield Beach (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank, N.A. in Deerfield Beach, FL is seeking a Customer Service Banker to greet clients, handle in-person and phone inquiries, and guide them toward suitable banking solutions. You will build trust through hospitality, clear communication, and proactive referrals to TD partners.

The role emphasizes accurate transactions, strong organization, and a customer-first approach, with flexibility to work during evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or GED required.
• 1+ years client-facing experience in banking or retail.
• Willingness to work evenings, weekends and holidays.
• Excellent communication and organizational skills.
• Notary license preferred.

Responsibilities

• Orchestrates client flow as first point of contact for inquiries and referrals.
• Serves as hospitality ambassador delivering a high-touch client experience.
• Educates clients on banking products and digital capabilities.
• Schedules appointments for consumer account needs.
• Ensures policy compliance and risk-aware daily work.

Skills

Customer service

Communication

Cash handling

Multitasking

Problem solving

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank, N.A. in Deerfield Beach, FL is seeking a Customer Service Banker to greet clients, handle in-person and phone inquiries, and guide them toward suitable banking solutions. You will build trust through hospitality, clear communication, and proactive referrals to TD partners.

The role emphasizes accurate transactions, strong organization, and a customer-first approach, with flexibility to work during evenings, weekends, and holidays as needed.