Personal Banking Associate II — Client-Driven Banker

TD Bank Group; Philadelphia (Philadelphia County); Hybrid; USD 30,000 - 38,000; Part time

Job summary

TD Bank Group in Philadelphia is hiring for a Customer Service Associate to provide everyday banking support and assist clients with account needs. The role emphasizes relationship-building, accurate processing of transactions, and adherence to risk and regulatory standards.

Requirements include a high school diploma or GED, 1+ year experience with clients, and strong communication skills. Evening, weekend, and holiday hours may be required.

Qualifications

• High school diploma or GED; 1+ years experience with clients.
• Experience can include volunteering, education, or military service.

Responsibilities

• Orchestrates client experience by managing client flow and inquiries.
• Advocates for clients with empathy and integrity.

Skills

Excellent communication skills

Strong organization skills

Schedule and prioritise work

Sound judgment and problem solving

Independent work

Education

High school diploma or GED

1+ year client-facing experience

Cash-handling experience (preferred)

Tools

Microsoft Office

Job description

TD Bank Group in Philadelphia is hiring for a Customer Service Associate to provide everyday banking support and assist clients with account needs. The role emphasizes relationship-building, accurate processing of transactions, and adherence to risk and regulatory standards.

Requirements include a high school diploma or GED, 1+ year experience with clients, and strong communication skills. Evening, weekend, and holiday hours may be required.