Client-Centric Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; New York (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an Associate Banker to contribute to branch success by delivering exceptional client experiences and using the latest banking solutions. You will build trusted relationships, educate clients on everyday transactions, and partner with team members to achieve financial goals.

The role emphasizes hospitality, regulatory compliance, and effective use of digital channels to serve customers in a dynamic branch environment.

Qualifications

• Ability to put clients first and exceed their expectations by delivering attentive and friendly service.
• Ability to build trusted relationships with clients through genuine care and concern.
• Ability to engage clients by communicating clearly and helping to understand and meet needs.
• Ability to resolve client issues quickly with attention to detail, ensuring a consistent experience.
• Ability to elevate the client experience by collaborating with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.

Skills

Client service

Communication

Problem solving

Product knowledge

Teamwork

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in New York seeks an Associate Banker to contribute to branch success by delivering exceptional client experiences and using the latest banking solutions. You will build trusted relationships, educate clients on everyday transactions, and partner with team members to achieve financial goals.

The role emphasizes hospitality, regulatory compliance, and effective use of digital channels to serve customers in a dynamic branch environment.