Client-Focused Banker & Tech Solutions Advisor

JPMorgan Chase; Muncie (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

Chase seeks an Associate Banker to deliver warm, attentive service and build trusted client relationships at the branch. You will assist customers with accounts, educate on digital banking tools, and collaborate with team members to meet financial goals.

This role emphasizes welcoming hospitality, regulatory compliance, and using Chase Mobile App and ATM services to support clients' everyday banking needs.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted relationships with customers.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking, including mobile apps, online banking, and ATMs.
• Ask questions and listen attentively to understand client goals and offer solutions.
• Assist with branch operations and cash handling in accordance with bank procedures.

Skills

Client service

Communication

Customer empathy

Team collaboration

Learning aptitude

Education

High school diploma or GED

Tools

Chase Mobile App

ATM/customer service tools

Job description

Chase seeks an Associate Banker to deliver warm, attentive service and build trusted client relationships at the branch. You will assist customers with accounts, educate on digital banking tools, and collaborate with team members to meet financial goals.

This role emphasizes welcoming hospitality, regulatory compliance, and using Chase Mobile App and ATM services to support clients' everyday banking needs.