Client-Focused Bank Teller & Financial Wellness Guide

KeyBank; Boulevard (OH); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank in Toledo, OH is seeking a Teller to deliver outstanding in-person client service at our Suder Avenue branch. You will handle account transactions, advise on basic banking needs, and smoothly transition clients to a Banker when deeper financial guidance is required.

The role emphasizes accuracy, regulatory compliance, and a positive client experience, including weekend hours and proactive issue resolution.

Qualifications

• High school diploma or equivalent.
• Experience in a client service role.
• Experience with cash handling.
• Basic PC skills with Windows-based applications and calculator.
• Notary license preferred.

Responsibilities

• Provide excellent in-person client service at the branch.
• Assist clients with account transactions and servicing needs.
• Identify financial wellness opportunities and refer clients to a Banker.
• Balance cash drawer and maintain accuracy at end of shift.
• Follow banking regulations and security procedures.

Skills

Client service

Sales skills

Cash handling

Financial wellness

Time management

Integrity

Product knowledge

Fraud awareness

Team collaboration

Education

High School Diploma, GED

Notary License (preferred)

Tools

Windows

Calculator

Job description

KeyBank in Toledo, OH is seeking a Teller to deliver outstanding in-person client service at our Suder Avenue branch. You will handle account transactions, advise on basic banking needs, and smoothly transition clients to a Banker when deeper financial guidance is required.

The role emphasizes accuracy, regulatory compliance, and a positive client experience, including weekend hours and proactive issue resolution.