Client-Focused Automotive Service Advisor

ronbouchard; Auburn (MA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Two weeks of paid time off to start

Holidays

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discounts

Job summary

Ron Bouchard's Acura is seeking an experienced Automotive Service Advisor to join our team. The role focuses on greeting customers, listening to vehicle needs, and documenting service requirements to guide technicians and provide clear repair estimates.

Applicants should be prepared to discuss repair recommendations and warranties, write precise repair orders, and offer honest value to customers. We provide comprehensive health, dental, and vision coverage, plus a 401(k) plan with company match

Responsibilities

• Greeting customers and listening attentively to their vehicle and service needs.
• Working with customers to obtain detailed descriptions of vehicle problems and discusses work to be performed and/or future repair recommendations and requirements
• Write accurate repair orders and provide real value to our customers
• Inspecting vehicles for visual damage, recording and communicating findings to technicians to ensure necessary repairs can be made
• Providing cost estimates of vehicle repairs and service to customers
• Consulting with customers to provide recommendations for service or warranties.

Job description

Ron Bouchard's Acura is seeking an experienced Automotive Service Advisor to join our team. The role focuses on greeting customers, listening to vehicle needs, and documenting service requirements to guide technicians and provide clear repair estimates.

Applicants should be prepared to discuss repair recommendations and warranties, write precise repair orders, and offer honest value to customers. We provide comprehensive health, dental, and vision coverage, plus a 401(k) plan with company match