Service Advisor

Acuraofavon; Canton (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Dental

401 K with Company Contribution

Paid Vacation

Excellent Earning Potential

Weekly and Monthly Bonuses

Closed on Sundays

Job summary

Acura of Avon, located in Canton, Connecticut, is seeking a reliable Service Advisor ready to grow in a fast-paced dealership. As a Service Advisor, you will meet with customers to assess their vehicle service needs and enhance customer satisfaction through strong relationships.

Your responsibilities involve overseeing technicians, maintaining ethical standards, and monitoring vehicle progress. The position offers competitive salary, health and dental benefits, 401K contributions, and a focus on professional development.

Qualifications

• Automotive service advisor experience.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.

Responsibilities

• Meet with customers and determine their needs for repair and/or service.
• Increase customer satisfaction by building customer relations.
• Monitor the progress of each vehicle throughout the day.

Skills

Customer service

Automotive service advisor skills

Quality control

Education

High School Diploma or equivalent

Accredited training in service advisor skills

Job description

Acura of Avon is a family oriented company dedicated to our employees and customers. We are in immediate need of a Service Advisor who is reliable; detail oriented, can work independently and is ready to grow in our fast paced dealership. We offer all the tools needed to become more successful in this trade. Customer service professionals looking for an opportunity to grow and develop your career apply here.

RESPONSIBILITIES

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.

WHAT WE OFFER

• Health & Dental
• 401 K with Company Contribution
• Paid Vacation
• Largest Inventory in the Area – New & Used
• Excellent Earning Potential
• Base Salary
• Weekly and Monthly Bonuses
• Closed on Sundays.