Client-Focused Administrative Technician IV

State of Vermont; Rutland (VT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

12 holidays + leave

Health, dental, vision insurance

Pension plan

Parental leave

Supportive team environment

Job summary

The State of Vermont is seeking an Administrative Services Technician IV to deliver quality customer service in the Rutland district office and support daily administrative tasks.

As an entry-level role, it offers growth opportunities within the Economic Services Division, with a comprehensive benefits package including health/dental/vision, a pension, paid holidays, and parental leave, in a team-focused environment.

Qualifications

• High school graduation or equivalent and one year of administrative support experience.
• Or one year of college study in accounting, business or public administration, or a related field.
• Or one year as Administrative Services Technician III with the State of Vermont.

Responsibilities

• Provide quality customer services in-person and over the phone.
• Support administrative functions of the Rutland district office.
• Work as part of a team to determine benefit eligibility and case management.
• Be open to learning new technology and processes.

Skills

Empathy & customer service

Team collaboration

Handling distressed individuals

Adaptability in busy environments

Willingness to learn new technology

Education

High school diploma or equivalent

College coursework in accounting / business / public administration

Experience as Administrative Services Technician III

Tools

VISION

Job description

The State of Vermont is seeking an Administrative Services Technician IV to deliver quality customer service in the Rutland district office and support daily administrative tasks.

As an entry-level role, it offers growth opportunities within the Economic Services Division, with a comprehensive benefits package including health/dental/vision, a pension, paid holidays, and parental leave, in a team-focused environment.