Client-Focused Administrative Specialist II

1st Source Corporation; Elkhart (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

1st Source Corporation is seeking an Administrative Assistant to support relationship managers and offices across the division. You will handle day-to-day customer service, prepare loan packets, and generate reports for management in a banking environment.

The ideal candidate has 1–3 years of related experience, strong written and verbal communication, and proficiency in Microsoft Excel and Word. This role requires reliable attendance and compliance with all applicable regulations.

Qualifications

• 1–3 years of related experience preferred.
• Strong written and verbal communication skills.
• Ability to work with all different departments and business entities.
• Ability to prioritize.
• Good time management skills.

Responsibilities

• Assists relationship manager and officers with administrative and customer service support within division/region.
• Provides customer service support by handling daily calls to resolve problems or inquiries.
• Preps loan packets ready to send to credit.
• Provides direct customer support as needed (e.g., picking up/delivering documents, meeting new customers).
• Prepares various reports for management, as requested.

Skills

Customer service

Prioritization

Time management

Written and verbal communication

Education

Some college

Tools

Microsoft Excel

Microsoft Word

Job description

1st Source Corporation is seeking an Administrative Assistant to support relationship managers and offices across the division. You will handle day-to-day customer service, prepare loan packets, and generate reports for management in a banking environment.

The ideal candidate has 1–3 years of related experience, strong written and verbal communication, and proficiency in Microsoft Excel and Word. This role requires reliable attendance and compliance with all applicable regulations.