Administrative & Customer Support Specialist I

1st-Source-Bank; South Bend (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

1st-Source-Bank is seeking an Administrative/Service Support professional for its on-site location in Indiana. The role focuses on processing transactions, balancing systems, and delivering excellent customer service within the RPS division.

The ideal candidate has 1–2 years of related experience (accounting preferred), strong organizational skills, and proficiency with MS Office and spreadsheets. A high school diploma or GED is required, with opportunities for training and growth in a

Qualifications

• High School Diploma or GED is required.
• One to two years of related experience preferred.
• Previous accounting experience is preferred.
• Strong interpersonal skills are needed to work in a team environment.
• Good organizational skills and the ability to meet deadlines.
• Computer skills including spreadsheets and various applications are required.
• Excellent customer service and communication skills (written and verbal).

Responsibilities

• Entering transactions and processing in multiple software applications.
• Balancing and reconciling multiple systems.
• Providing internal and external customer service and communications.
• Creating and maintaining various written correspondence.
• Handling daily mail and filing responsibilities.
• Maintaining regular and predictable attendance.
• Completing all required compliance training.
• Understanding and applying applicable laws and regulations.

Skills

Customer service

Communication

Teamwork

Organizational skills

Computer skills

Spreadsheets

Deadlines

Education

High School Diploma/GED

Tools

MS Office

Job description

1st-Source-Bank is seeking an Administrative/Service Support professional for its on-site location in Indiana. The role focuses on processing transactions, balancing systems, and delivering excellent customer service within the RPS division.

The ideal candidate has 1–2 years of related experience (accounting preferred), strong organizational skills, and proficiency with MS Office and spreadsheets. A high school diploma or GED is required, with opportunities for training and growth in a