Client-First Teller & Banking Center Specialist

1st Source Corporation; Lafayette (IN); On-site; USD 30,000 - 38,000; Full time

Job summary

1st Source Corporation in Lafayette, IN seeks a customer service-focused associate to handle daily transactions, address inquiries, and resolve issues in line with Bank policies. The role emphasizes building client relationships, cross-selling bank products, balancing cash, and supporting banking center operations while maintaining compliance and attending training.

Candidates should have strong communication skills, attention to detail, and the ability to work in a team, with flexibility for

Qualifications

• One (1) or more years of customer or retail service experience preferred.
• Cash handling experience preferred.
• Ability to respond and assist clients with inquiries and/or problem resolution.
• Customer service and sales oriented.
• Careful attention to detail and time management.
• Good listening and verbal and communication skills.
• Good PC skills - ability to work in Windows based system essential.
• Ability to cross-sell bank products and services.
• Ability to work evenings and weekends based on banking center needs.
• Ability to communicate in another language is a plus.
• Good organizational skills.
• Ability to work in a team atmosphere.
• Ability to stand for prolonged periods of time.

Responsibilities

• Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures.
• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs uncovered during business interactions and promotes products and services and refers clients to the appropriate bank colleague if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Balances cash drawer and assists banking center team in operational duties (i.e., balancing the ATM, vault and end of day work).
• Regular and predictable attendance is an essential requirement of the position.

Skills

Customer service

Cash handling

Sales oriented

Time management

Communication skills

Teamwork

Attention to detail

Education

High School Diploma/GED

Tools

Windows PC

Job description

1st Source Corporation in Lafayette, IN seeks a customer service-focused associate to handle daily transactions, address inquiries, and resolve issues in line with Bank policies. The role emphasizes building client relationships, cross-selling bank products, balancing cash, and supporting banking center operations while maintaining compliance and attending training.

Candidates should have strong communication skills, attention to detail, and the ability to work in a team, with flexibility for