Administrative Technician

ATA Services Inc; St. Albans (VT); Hybrid; USD 21,000 - 30,000; Full time

Job summary

ATA Services, Inc. is seeking a Hybrid Administrative Technician to support Vermont's Department of Children and Families. The role involves handling notices, program records, data entry, and client communications in a friendly office environment.

Work hours are Monday–Friday, 7:45am to 4:30pm, with onsite work and a hybrid option. This is a non-exempt, hourly position with a wage of $18.37 per hour, through 2027-06-30, with possible extension.

Qualifications

• High school graduation or equivalent and one year of office or clerical experience; or vocational/technical training; or one year+ college in related fields.
• Good command of English grammar, spelling, and punctuation; ability to follow complex oral/written instructions.
• Ability to organize/maintain accurate records, perform data entry, and handle confidential information.

Responsibilities

• Prepare, generate, review, and mail notices and other client correspondence.
• Maintain, review, and update program records, reports, forms, and tracking documents.
• Enter client information into systems, update waitlists and tracking lists for households seeking emergency housing.
• Prepare extension request documentation and related program paperwork.
• Organize, file, retrieve, and maintain records; track program activities and deadlines; learn additional systems as needed.
• Perform data entry and basic spreadsheet tasks in Excel; learn other program systems.
• Communicate with staff and clients regarding processes; follow procedures and protect confidentiality.
• Perform related administrative and clerical duties as assigned.

Skills

Record keeping

Office management

English grammar

Data entry

Confidentiality

Excel familiarity

Education

High school diploma or equivalent

Vocational/technical training in business/office

1 year of college-level study in related field

Tools

Microsoft Excel

Job description

ATA Services, Inc., is looking for an Hybrid Administrative Technician to help support Vermont's Department of Children and Families. This is a friendly office environment with individuals committed to helping fellow Vermonters.

Duration: October 12 - June 30,2027, possible extension

Non-exempt Hourly Rate: $18.37

Job Description: Performs a variety of administrative and clerical duties in support of the Vermont Homelessness Response Continuum (VHRC).

Prepares, generates, reviews, and mails notices and other correspondence to clients.

Assists with maintaining, reviewing, and updating program records, reports, forms, and tracking documents to ensure information is accurate and complete.

Collects and reviews client information and enters information into appropriate systems, forms, spreadsheets, and program records. Maintains and updates waitlists and other tracking lists for households seeking emergency housing assistance. Prepares and processes extension request documentation and other program-related paperwork.

Uses established office systems and procedures to organize, file, retrieve, and maintain electronic and/or paper records. Assists with tracking program activities, deadlines, requests, and client information. May perform data entry and basic spreadsheet functions using Microsoft Excel or similar programs and must be willing and able to learn additional systems and applications used by the program.

Communicates with staff, clients, and other parties regarding administrative processes and documentation. Follows established procedures and complex oral and written instructions while handling information accurately and maintaining appropriate confidentiality. Performs related administrative and clerical duties as assigned.

Required Knowledge/Skills/Abilities: Working knowledge of record keeping, filing, office management practices, procedures, and standard administrative processes. Working knowledge of English grammar, spelling, vocabulary, and punctuation. Ability to understand and follow complex oral and written instructions; organize and maintain accurate records; collect, review, and enter information accurately; prepare routine correspondence and notices; and communicate effectively, both orally and in writing. Ability to use standard office technology and computer applications. Basic familiarity with Microsoft Excel or similar spreadsheet software is desirable. Ability and willingness to receive training and develop proficiency in Excel and other systems utilized by the program.

Required Education/experience: High school graduation or equivalent and one year of office or clerical experience; orCompletion of a vocational or technical training program in business, office administration, financial support, or a related field; orone year or more of college-level study in accounting, business administration, public administration, or a related field.

Anticipated schedule: Monday-Friday 7:45am to 4:30pm.

This position requires onsite work with a hybrid option.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Equal employment opportunity, including veterans and individuals with disabilities.

PI287362092