Client-First Teller: Elevate Banking & Wellness

KeyBank; Town of Webster (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank in Webster, NY is seeking a Teller to deliver exceptional in-person service, process transactions, and support clients with their financial needs. You will balance cash, follow procedures, and escalate issues to bankers as appropriate, while recommending banking products and resources.

This role emphasizes accuracy, integrity, and strong client relations in a branch setting. Must have a High School Diploma or GED and prior client service and cash handling experience.

Qualifications

• High School Diploma or GED is required.
• Experience in client service and cash handling is required.
• Familiarity with Windows-based PC applications and calculator is required.
• Notary license is preferred.

Responsibilities

• Provide excellent in-person client service and assist with account transactions.
• Balance cash drawer within balancing guidelines and follow procedures.
• Identify and resolve client servicing issues, escalating to bankers when needed.
• Engage clients to uncover financial needs and transition to a Banker when appropriate.
• Promote banking products and services and direct clients to appropriate resources.

Skills

Cash handling

Client service

Sales skills

Banking products

Regulatory compliance

Windows PC

Education

High School Diploma or GED

Notary License

Tools

Microsoft Windows

Job description

KeyBank in Webster, NY is seeking a Teller to deliver exceptional in-person service, process transactions, and support clients with their financial needs. You will balance cash, follow procedures, and escalate issues to bankers as appropriate, while recommending banking products and resources.

This role emphasizes accuracy, integrity, and strong client relations in a branch setting. Must have a High School Diploma or GED and prior client service and cash handling experience.