Client-Centric Teller: Cash & Financial Wellness

KeyBank; City of Lockport (NY); On-site; USD 37,000 - 48,000; Full time

Job summary

KeyBank seeks a Teller in Lockport, NY to deliver in‑person client service and handle account transactions. You will greet clients, process deposits and withdrawals, and resolve servicing issues while following security and policy guidelines.

You will identify financial wellness opportunities and refer customers to bankers for deeper financial planning. This role requires strong integrity, teamwork, and adherence to procedures.

Qualifications

• High School Diploma or equivalent required.
• Experience in a client service role required.
• Experience in cash handling required.

Responsibilities

• Provide excellent in‑person client service at the branch.
• Handle teller tasks accurately and efficiently.
• Identify and resolve client servicing issues.
• Guide clients to bankers for deeper financial wellness conversations.
• Maintain compliance with banking procedures and security rules.

Skills

Client service

Cash handling

Sales skills

Financial products

Fraud prevention

Team collaboration

Time management

Account servicing

Regulatory knowledge

Education

High School Diploma or equivalent

Tools

Windows applications

Job description

KeyBank seeks a Teller in Lockport, NY to deliver in‑person client service and handle account transactions. You will greet clients, process deposits and withdrawals, and resolve servicing issues while following security and policy guidelines.

You will identify financial wellness opportunities and refer customers to bankers for deeper financial planning. This role requires strong integrity, teamwork, and adherence to procedures.