In-Branch Teller & Financial Wellness Advisor

KeyBank; Glen Edith (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank Teller position in Webster, NY offers in-branch service to clients, handling transactions and guiding customers to bankers for financial wellness discussions. You will balance cash, follow security policies, and participate in team huddles to deliver outstanding service.

Ideal candidates have a high school diploma, client service experience, and a willingness to work Saturdays, with opportunities to grow in retail banking and build lasting client relationships within the KeyBank

Qualifications

• Experience in a client service role.
• Experience handling cash and balancing a cash drawer.
• Strong knowledge of banking products and policies.

Responsibilities

• Deliver in-person client service and handle account transactions.
• Identify and resolve client servicing issues and escalate when needed.
• Guide clients to bankers for deeper financial discussions.
• Assist clients with financial wellness goals using bank tools.
• Maintain compliance, audit, and security procedures.
• Work Saturdays as directed by management.

Skills

Client service

Cash handling

Sales skills

Financial wellness guidance

Attention to detail

Education

High School Diploma or GED

Tools

Windows OS

Job description

KeyBank Teller position in Webster, NY offers in-branch service to clients, handling transactions and guiding customers to bankers for financial wellness discussions. You will balance cash, follow security policies, and participate in team huddles to deliver outstanding service.

Ideal candidates have a high school diploma, client service experience, and a willingness to work Saturdays, with opportunities to grow in retail banking and build lasting client relationships within the KeyBank