Client-Focused Teller & Financial Wellness Advocate

KeyBank; Eastern Hills (NY); On-site; USD 51,577,000 - 66,188,000; Full time

Job summary

KeyBank in East Amherst, NY seeks a Teller to welcome clients and handle account transactions in person. You will guide clients toward bankers for deeper financial wellness conversations and ensure accurate, compliant cash handling.

The role requires strong customer service, cash-handling experience, and familiarity with Windows PC software. Weekend availability may be required; training and support are provided.

Qualifications

• Must have customer service experience.
• Experience in cash handling.
• General understanding of PC with Windows-based applications and calculator.

Responsibilities

• Provide in-person teller services and assist clients with transactions.
• Balance cash drawer and follow cash handling procedures.
• Identify financial wellness opportunities and refer clients to a banker.

Skills

Client service

Cash handling

PC skills

Financial wellness

Sales skills

Attention to detail

Banking regulations

Education

High School Diploma or GED

Job description

KeyBank in East Amherst, NY seeks a Teller to welcome clients and handle account transactions in person. You will guide clients toward bankers for deeper financial wellness conversations and ensure accurate, compliant cash handling.

The role requires strong customer service, cash-handling experience, and familiarity with Windows PC software. Weekend availability may be required; training and support are provided.