Client-First Relationship Banker: Banking Solutions Pro

Aumni

Streamwood (IL)

On-site

USD 52,000 - 75,000

Full time

8 days ago

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Job summary

JPMorgan Chase in the United States is seeking an Associate Relationship Banker to welcome clients and provide tailored banking solutions in a branch. You will educate customers on Chase Mobile App, Chase.com, and ATM services while delivering thoughtful, high-quality service and building lasting relationships.

Responsibilities include greeting walk-in clients, understanding financial needs, and collaborating with product specialists to address complex requests, while adhering to regulatory

Qualifications

Ability to create memorable client experiences.
Strong communication and active listening.
Ability to work long hours including weekends/evenings.

Responsibilities

Put clients first and exceed expectations with attentive, friendly service.
Engage in clear, polite, consultative communication to help clients and build trust.
Assist walk-in and scheduled clients in person and over the phone to tailor product recommendations.
Educate clients on technology solutions such as the Chase Mobile App, Chase.com, and ATMs.
Learn products, services and procedures to consult with clients and connect them to specialists.
Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client service excellence

Communication skills

Relationship building

Problem solving

Regulatory compliance

Education

High school diploma or GED

Job description

Responsibilities include greeting walk-in clients, understanding financial needs, and collaborating with product specialists to address complex requests, while adhering to regulatory

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