Client-First Relationship Banker

JP Morgan Chase; Westford (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

JP Morgan Chase in the United States is seeking an Associate Relationship Banker to represent our brand with hospitality, leveraging banking solutions and digital tools to assist clients in-branch. You will welcome clients, understand their financial needs, and provide thoughtful solutions to enhance their banking experience.

The role emphasizes strong communication, relationship-building, and the ability to educate clients on Chase digital channels while adhering to banking policies and

Qualifications

• Excellent communication skills, in person and over the phone.
• Ability to create memorable client experiences and tailor solutions.
• Ability to resolve client issues with attention to detail and care.
• Operate within risk parameters and complete required training.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Engage in consultative communication to understand needs and build trust.
• Assist walk-in and scheduled clients in person or by phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures to consult on banking solutions.

Skills

Client experience

Communication skills

Relationship building

Problem solving

Education

High school diploma or GED

College degree or military equivalent

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JP Morgan Chase in the United States is seeking an Associate Relationship Banker to represent our brand with hospitality, leveraging banking solutions and digital tools to assist clients in-branch. You will welcome clients, understand their financial needs, and provide thoughtful solutions to enhance their banking experience.

The role emphasizes strong communication, relationship-building, and the ability to educate clients on Chase digital channels while adhering to banking policies and