Client-First Relationship Banker

JPMorgan Chase & Co.; Grants Pass (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Grants Pass, OR seeks an Associate Relationship Banker to deliver welcoming client service and help customers with banking solutions using our mobile and online platforms.

You will engage clients, build relationships, and guide them through Chase products while adhering to bank policies and regulatory requirements. This role emphasizes hospitality, teamwork, and a strong local presence.

Qualifications

• Strong communication and interpersonal skills to greet clients and explain banking solutions.
• Ability to resolve client issues with attention to detail while maintaining compliance.
• Willingness to learn Chase products and leverage digital tools with customers.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Excellent communication

Client experience

Relationship building

Regulatory compliance

Time management

Education

High school diploma or equivalent

Job description

JPMorgan Chase & Co. in Grants Pass, OR seeks an Associate Relationship Banker to deliver welcoming client service and help customers with banking solutions using our mobile and online platforms.

You will engage clients, build relationships, and guide them through Chase products while adhering to bank policies and regulatory requirements. This role emphasizes hospitality, teamwork, and a strong local presence.