Client-First Relationship Banker

JP Morgan Chase Bank

Falls Church (VA)

On-site

USD 42,000 - 60,000

Full time

2 days ago

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Job summary

JPMorgan Chase in Falls Church, VA is seeking an Associate Relationship Banker who welcomes clients, assesses financial needs, and connects them with Chase solutions to simplify their lives. You will use Chase Mobile App, Chase.com, and ATMs to provide convenient service, build trust, and grow client relationships, while adhering to policy and regulatory requirements.

The role requires weekend hours and strong communication, with a focus on delivering memorable experiences and ensuring

Qualifications

High school degree, GED, or foreign equivalent.
Excellent communication skills for in-person and phone interactions.
Ability to quickly and effectively resolve client issues with attention to detail.
Willingness to work branch hours including weekends and some evenings.
Sales experience in Retail or Financial Services is a plus.
College degree or military equivalent is preferred.

Responsibilities

Put clients first and deliver attentive, friendly service in a welcoming environment.
Use consultative communication to understand needs and tailor product recommendations.
Assist walk-in and scheduled clients in person and over the phone to build relationships.
Educate clients on technology solutions like Chase Mobile App and Chase.com for banking needs.
Learn products and procedures to consult on banking solutions and coordinate with specialists.
Adhere to policies, procedures, and regulatory banking requirements.