Client-First Office Assistant | Growth & Problem-Solving

M.A. Souders; Orient (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

M.A. Souders in Orient, OH is seeking an Office Assistant to join our team. You’ll be the friendly voice of our company, handling calls and emails with professionalism while delivering top-tier service.

This full-time position offers competitive pay of $18–$22 per hour, Monday–Friday with Saturdays as needed, and opportunities for growth in a supportive, team-oriented environment. You will maintain customer records, assist other departments, and ensure accurate data entry and problem-solving to

Qualifications

• Excellent communication skills (written and verbal).
• Proficient with Microsoft Office; PestRoutes/FieldRoutes experience a plus.
• Detail-oriented with strong data entry and record-keeping.

Responsibilities

• Be the First Point of Contact – answer phone calls and emails promptly with professionalism and a customer-first approach.
• Ensure Accuracy – maintain and update customer records, ensuring all information is current and correct.
• Problem-Solving – identify and resolve client concerns efficiently, ensuring customer satisfaction.

Skills

Communication

Microsoft Office

Multitasking

Detail-oriented

Tools

PestRoutes/FieldRoutes

Job description

M.A. Souders in Orient, OH is seeking an Office Assistant to join our team. You’ll be the friendly voice of our company, handling calls and emails with professionalism while delivering top-tier service.

This full-time position offers competitive pay of $18–$22 per hour, Monday–Friday with Saturdays as needed, and opportunities for growth in a supportive, team-oriented environment. You will maintain customer records, assist other departments, and ensure accurate data entry and problem-solving to